Return & Replacement Policy

Technocratz, we strive to deliver premium-quality LED Scoreboards and Video Walls tailored to your specific requirements. Your satisfaction is our priority. Please review our return and replacement policy below:

Eligibility for Return or Replacement

Products are eligible for return or replacement only if:

• They are damaged during transit.
• They have manufacturing defects.
• There is a mismatch in the product specifications as confirmed in the order.

Return Request Timeline

• Any request for return or replacement must be made within 3 days of delivery by WhatsApp or email.
• Requests made after this period will not be entertained.

Conditions for Return

To be eligible for a return or replacement, the product must be:

• Unused and in the same condition as received.
• In its original packaging along with all accessories, manuals, and invoices.

How to Initiate a Return

To initiate a return:

• Contact our support team at 📞 +91 9582250578 or 📧 leddisplayboards@gmail.com
• Share clear photos/videos of the product showing the issue, and a brief description of the problem.
• Our team will verify the claim and guide you through the return process.

Inspection and Approval

• Upon receiving the product, our technical team will inspect it.
• If the claim is approved, we will process a free replacement or initiate a credit/refund as per the case.

Non-Returnable Items

• Products damaged due to misuse, mishandling, or unauthorized modifications.
• Items with cosmetic wear and tear after usage.

Refunds (if applicable)

• Approved refunds will be processed within 7–10 business days through the original method of payment.